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{"id":6638712389687,"title":"H\u0026S Performance VIN Unlock \/ Tuner Reset Unlock Code","handle":"h-s-performance-vin-unlock-tuner-reset-unlock-code","description":"\u003cp\u003e\u003cspan\u003eIf your H\u0026amp;S XRT Pro, Mini Maxx, or Black Maxx tuner is locked to another truck and you can't remove it, then you need a VIN Lock Reset Code. This code allows you to reset the tuner back to factory defaults and tune a new truck.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOnce you have \u003c\/span\u003e\u003cstrong\u003eread ALL of the product info BELOW,\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eand are ready to purchase, then please \u003c\/span\u003e\u003cstrong\u003eenter the Tuner's Root Code (NUMBERS ONLY - NO LETTERS!)\u003c\/strong\u003e and \u003cstrong\u003ethe type of truck that the tuner is CURRENTLY locked to\u003cspan data-mce-fragment=\"1\"\u003e (\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003eNOT\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e the truck you are about to install it on!) \u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eas a note during checkout\u003c\/span\u003e.\u003c\/p\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdiv class=\"col-sm-6\"\u003e\n\u003ch2\u003eVIN UNLOCK CODE OVERVIEW\u003c\/h2\u003e\n\u003cp\u003eIf you are in a situation where your truck was written off, or for whatever reason you don't have the ability to put your tuner back to stock and your tuner remains VIN locked, then it's essentially useless at this stage. Purchasing this unlock code will allow you to reset your unit back to a factory unlocked state and remove the VIN lock, which will allow you to install the tuner onto another vehicle without having to purchase a new device.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"col-sm-6\"\u003e\n\u003ch2\u003eHOW DOES IT WORK?\u003c\/h2\u003e\n\u003cp\u003eThe way this works is via a challenge\/response-type code system. Your tuner will display a\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eroot code\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(the challenge).\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eThis is the code that you enter into the order form.\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003eThe tuner will then display a box for you to enter in the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eunlock code\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(the response). Once you complete the order and payment is processed, a code is generated and sent to you instantly via e-mail.\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eThis is the code that you will enter into the response box on the tuner. \u003c\/em\u003eWe'll get to this shortly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003chr\u003e\n\u003cdiv class=\"row\"\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cem\u003eIMPORTANT NOTES BEFORE WE START (PLEASE READ!!):\u003c\/em\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv class=\"fitmentscol\"\u003e\n\u003cul\u003e\n\u003cli\u003eUnlock codes are \u003cstrong\u003eone-time use only\u003c\/strong\u003e. Do not power the unit down or exit out of the root code screen for any reason once you have submitted your order because the root code changes each time that menu is accessed, and your unlock code will be no good. \u003c\/li\u003e\n\u003cli\u003eVIN unlock codes are\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNCNR\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(Non-Cancellable\/NON-REFUNDABLE) once orders have been submitted and payment has been processed.\u003c\/li\u003e\n\u003cli\u003eTHE VIN UNLOCK RESETS THE TUNER TO FACTORY DEFAULTS. IF YOU HAVE OTHER OPTIONS THAT WERE PREVIOUSLY UNLOCKED (SUCH AS HIGH SULFUR\/EMISSIONS DELETE PROGRAMMING ON STREET TUNERS, IN MOTION, ETC), THEN \u003cstrong\u003eTHESE FEATURES WILL BE SET BACK TO FACTORY STATUS AND THE ORIGINAL UNLOCK CODES WILL HAVE TO BE RE-ENTERED.\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eIt is recommended to have your tuner plugged into a computer's USB interface during this process. In the unlikely case of a delay in providing an unlock code, it would be required to keep constant power to the tuner otherwise your root code will not be the same, and your unlock code will be \u003cstrong\u003eno good\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003chr\u003e\n\u003cdiv class=\"row\"\u003e\n\u003ch2\u003eHOW TO RETREIVE THE ROOT CODE\u003c\/h2\u003e\n\u003cdiv class=\"col-sm-4\"\u003e\n\u003cp\u003eTo begin the VIN unlock code process, we’ll need the root (challenge) code, which is generated by your tuner.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePower up your device (\u003cem\u003eHIGHLY\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003eRECOMMENDED to power it via USB source (such as a laptop, or really anything that has a USB port on it)) rather than directly to the truck via the OBD-II interface.\u003c\/li\u003e\n\u003cli\u003ePress the \u003cstrong\u003eTOP LEFT\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ebutton to open the main menu.\u003c\/li\u003e\n\u003cli\u003eScroll down until you see the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSHOW SETTINGS\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003esub-menu, and then press the corresponding menu button to select it.\u003c\/li\u003e\n\u003cli\u003eHold down the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eBOTTOM LEFT BUTTON\u003c\/strong\u003e until the unit beeps - this may take up to 20 seconds. After it beeps, release the button and it will bring up a 4 digit code at the top of the screen. \u003cstrong\u003eThis is your Root Code\u003c\/strong\u003e. Note: Your root code is NOT 1111. It is the next set of four numbers displayed on the screen.\u003c\/li\u003e\n\u003cli\u003eEnter this code into the note section during checkout, as well as the type of vehicle that the tuner is\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eCURRENTLY LOCKED TO\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e(in other words, the type of vehicle that is listed in the Show Settings screen - see image 2). \u003c\/li\u003e\n\u003cli\u003eThat's it for now - Further instructions to complete the process will be emailed with your unlock code.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eVehicle Applications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDodge Ram Cummins Diesel 6.7L 2007-2012\u003c\/li\u003e\n\u003cli\u003eFord Super Duty Powerstroke Diesel 6.4L 2008-2010\u003c\/li\u003e\n\u003cli\u003eFord Super Duty Powerstroke Diesel 6.7L 2011-2015\u003c\/li\u003e\n\u003cli\u003eChevy \/ GMC Duramax Diesel 6.6L LMM 2007-2010\u003c\/li\u003e\n\u003cli\u003eChevy \/GMC Duramax Diesel 6.6L LML 2007-2014\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2022-02-16T11:36:39-06:00","created_at":"2022-02-16T11:30:04-06:00","vendor":"H\u0026S Performance","type":"Tuners \u0026 Modules","tags":["Brand_H\u0026S Performance","Engine Family_Cummins","Engine Family_Duramax","Engine Family_Powerstroke","Engine_6.4L Diesel","Engine_6.6L Diesel LML","Engine_6.6L Diesel LMM","Engine_6.7L Diesel","Make_Chevrolet\/GMC","Make_Dodge\/RAM","Make_Ford","Programmers \u0026 Electronics","Type_Codes","Type_Software","Year_2006","Year_2007","Year_2007.5","Year_2008","Year_2009","Year_2010","Year_2011","Year_2012","Year_2013","Year_2014","Year_2015"],"price":5000,"price_min":5000,"price_max":5000,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":39667717668919,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"VINUnlock","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"H\u0026S Performance VIN Unlock \/ Tuner Reset Unlock Code","public_title":null,"options":["Default Title"],"price":5000,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/dfuser.com\/cdn\/shop\/products\/0000298_vin-unlock-tuner-reset-unlock-code-hs-mini-maxx-xrt-pro.jpg?v=1645032976","\/\/dfuser.com\/cdn\/shop\/products\/examplecode.png?v=1645032976"],"featured_image":"\/\/dfuser.com\/cdn\/shop\/products\/0000298_vin-unlock-tuner-reset-unlock-code-hs-mini-maxx-xrt-pro.jpg?v=1645032976","options":["Title"],"media":[{"alt":null,"id":21157458542647,"position":1,"preview_image":{"aspect_ratio":0.909,"height":1000,"width":909,"src":"\/\/dfuser.com\/cdn\/shop\/products\/0000298_vin-unlock-tuner-reset-unlock-code-hs-mini-maxx-xrt-pro.jpg?v=1645032976"},"aspect_ratio":0.909,"height":1000,"media_type":"image","src":"\/\/dfuser.com\/cdn\/shop\/products\/0000298_vin-unlock-tuner-reset-unlock-code-hs-mini-maxx-xrt-pro.jpg?v=1645032976","width":909},{"alt":null,"id":21157458575415,"position":2,"preview_image":{"aspect_ratio":3.362,"height":309,"width":1039,"src":"\/\/dfuser.com\/cdn\/shop\/products\/examplecode.png?v=1645032976"},"aspect_ratio":3.362,"height":309,"media_type":"image","src":"\/\/dfuser.com\/cdn\/shop\/products\/examplecode.png?v=1645032976","width":1039}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cspan\u003eIf your H\u0026amp;S XRT Pro, Mini Maxx, or Black Maxx tuner is locked to another truck and you can't remove it, then you need a VIN Lock Reset Code. This code allows you to reset the tuner back to factory defaults and tune a new truck.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOnce you have \u003c\/span\u003e\u003cstrong\u003eread ALL of the product info BELOW,\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eand are ready to purchase, then please \u003c\/span\u003e\u003cstrong\u003eenter the Tuner's Root Code (NUMBERS ONLY - NO LETTERS!)\u003c\/strong\u003e and \u003cstrong\u003ethe type of truck that the tuner is CURRENTLY locked to\u003cspan data-mce-fragment=\"1\"\u003e (\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003eNOT\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e the truck you are about to install it on!) \u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eas a note during checkout\u003c\/span\u003e.\u003c\/p\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdiv class=\"col-sm-6\"\u003e\n\u003ch2\u003eVIN UNLOCK CODE OVERVIEW\u003c\/h2\u003e\n\u003cp\u003eIf you are in a situation where your truck was written off, or for whatever reason you don't have the ability to put your tuner back to stock and your tuner remains VIN locked, then it's essentially useless at this stage. Purchasing this unlock code will allow you to reset your unit back to a factory unlocked state and remove the VIN lock, which will allow you to install the tuner onto another vehicle without having to purchase a new device.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"col-sm-6\"\u003e\n\u003ch2\u003eHOW DOES IT WORK?\u003c\/h2\u003e\n\u003cp\u003eThe way this works is via a challenge\/response-type code system. Your tuner will display a\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eroot code\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(the challenge).\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eThis is the code that you enter into the order form.\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003eThe tuner will then display a box for you to enter in the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eunlock code\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(the response). Once you complete the order and payment is processed, a code is generated and sent to you instantly via e-mail.\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eThis is the code that you will enter into the response box on the tuner. \u003c\/em\u003eWe'll get to this shortly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003chr\u003e\n\u003cdiv class=\"row\"\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cem\u003eIMPORTANT NOTES BEFORE WE START (PLEASE READ!!):\u003c\/em\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv class=\"fitmentscol\"\u003e\n\u003cul\u003e\n\u003cli\u003eUnlock codes are \u003cstrong\u003eone-time use only\u003c\/strong\u003e. Do not power the unit down or exit out of the root code screen for any reason once you have submitted your order because the root code changes each time that menu is accessed, and your unlock code will be no good. \u003c\/li\u003e\n\u003cli\u003eVIN unlock codes are\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNCNR\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e(Non-Cancellable\/NON-REFUNDABLE) once orders have been submitted and payment has been processed.\u003c\/li\u003e\n\u003cli\u003eTHE VIN UNLOCK RESETS THE TUNER TO FACTORY DEFAULTS. IF YOU HAVE OTHER OPTIONS THAT WERE PREVIOUSLY UNLOCKED (SUCH AS HIGH SULFUR\/EMISSIONS DELETE PROGRAMMING ON STREET TUNERS, IN MOTION, ETC), THEN \u003cstrong\u003eTHESE FEATURES WILL BE SET BACK TO FACTORY STATUS AND THE ORIGINAL UNLOCK CODES WILL HAVE TO BE RE-ENTERED.\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eIt is recommended to have your tuner plugged into a computer's USB interface during this process. In the unlikely case of a delay in providing an unlock code, it would be required to keep constant power to the tuner otherwise your root code will not be the same, and your unlock code will be \u003cstrong\u003eno good\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003chr\u003e\n\u003cdiv class=\"row\"\u003e\n\u003ch2\u003eHOW TO RETREIVE THE ROOT CODE\u003c\/h2\u003e\n\u003cdiv class=\"col-sm-4\"\u003e\n\u003cp\u003eTo begin the VIN unlock code process, we’ll need the root (challenge) code, which is generated by your tuner.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePower up your device (\u003cem\u003eHIGHLY\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003eRECOMMENDED to power it via USB source (such as a laptop, or really anything that has a USB port on it)) rather than directly to the truck via the OBD-II interface.\u003c\/li\u003e\n\u003cli\u003ePress the \u003cstrong\u003eTOP LEFT\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ebutton to open the main menu.\u003c\/li\u003e\n\u003cli\u003eScroll down until you see the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSHOW SETTINGS\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003esub-menu, and then press the corresponding menu button to select it.\u003c\/li\u003e\n\u003cli\u003eHold down the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eBOTTOM LEFT BUTTON\u003c\/strong\u003e until the unit beeps - this may take up to 20 seconds. After it beeps, release the button and it will bring up a 4 digit code at the top of the screen. \u003cstrong\u003eThis is your Root Code\u003c\/strong\u003e. Note: Your root code is NOT 1111. It is the next set of four numbers displayed on the screen.\u003c\/li\u003e\n\u003cli\u003eEnter this code into the note section during checkout, as well as the type of vehicle that the tuner is\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eCURRENTLY LOCKED TO\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e(in other words, the type of vehicle that is listed in the Show Settings screen - see image 2). \u003c\/li\u003e\n\u003cli\u003eThat's it for now - Further instructions to complete the process will be emailed with your unlock code.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eVehicle Applications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDodge Ram Cummins Diesel 6.7L 2007-2012\u003c\/li\u003e\n\u003cli\u003eFord Super Duty Powerstroke Diesel 6.4L 2008-2010\u003c\/li\u003e\n\u003cli\u003eFord Super Duty Powerstroke Diesel 6.7L 2011-2015\u003c\/li\u003e\n\u003cli\u003eChevy \/ GMC Duramax Diesel 6.6L LMM 2007-2010\u003c\/li\u003e\n\u003cli\u003eChevy \/GMC Duramax Diesel 6.6L LML 2007-2014\u003c\/li\u003e\n\u003c\/ul\u003e"}
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H&S Performance VIN Unlock / Tuner Reset Unlock Code

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Product Description
$50.00
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If your H&S XRT Pro, Mini Maxx, or Black Maxx tuner is locked to another truck and you can't remove it, then you need a VIN Lock Reset Code. This code allows you to reset the tuner back to factory defaults and tune a new truck.

Once you have read ALL of the product info BELOW, and are ready to purchase, then please enter the Tuner's Root Code (NUMBERS ONLY - NO LETTERS!) and the type of truck that the tuner is CURRENTLY locked to (NOT the truck you are about to install it on!) as a note during checkout.

VIN UNLOCK CODE OVERVIEW

If you are in a situation where your truck was written off, or for whatever reason you don't have the ability to put your tuner back to stock and your tuner remains VIN locked, then it's essentially useless at this stage. Purchasing this unlock code will allow you to reset your unit back to a factory unlocked state and remove the VIN lock, which will allow you to install the tuner onto another vehicle without having to purchase a new device.

HOW DOES IT WORK?

The way this works is via a challenge/response-type code system. Your tuner will display a root code (the challenge). This is the code that you enter into the order form. The tuner will then display a box for you to enter in the unlock code (the response). Once you complete the order and payment is processed, a code is generated and sent to you instantly via e-mail. This is the code that you will enter into the response box on the tuner. We'll get to this shortly.

IMPORTANT NOTES BEFORE WE START (PLEASE READ!!):

  • Unlock codes are one-time use only. Do not power the unit down or exit out of the root code screen for any reason once you have submitted your order because the root code changes each time that menu is accessed, and your unlock code will be no good. 
  • VIN unlock codes are NCNR (Non-Cancellable/NON-REFUNDABLE) once orders have been submitted and payment has been processed.
  • THE VIN UNLOCK RESETS THE TUNER TO FACTORY DEFAULTS. IF YOU HAVE OTHER OPTIONS THAT WERE PREVIOUSLY UNLOCKED (SUCH AS HIGH SULFUR/EMISSIONS DELETE PROGRAMMING ON STREET TUNERS, IN MOTION, ETC), THEN THESE FEATURES WILL BE SET BACK TO FACTORY STATUS AND THE ORIGINAL UNLOCK CODES WILL HAVE TO BE RE-ENTERED.
  • It is recommended to have your tuner plugged into a computer's USB interface during this process. In the unlikely case of a delay in providing an unlock code, it would be required to keep constant power to the tuner otherwise your root code will not be the same, and your unlock code will be no good.

HOW TO RETREIVE THE ROOT CODE

To begin the VIN unlock code process, we’ll need the root (challenge) code, which is generated by your tuner.

  • Power up your device (HIGHLY RECOMMENDED to power it via USB source (such as a laptop, or really anything that has a USB port on it)) rather than directly to the truck via the OBD-II interface.
  • Press the TOP LEFT button to open the main menu.
  • Scroll down until you see the SHOW SETTINGS sub-menu, and then press the corresponding menu button to select it.
  • Hold down the BOTTOM LEFT BUTTON until the unit beeps - this may take up to 20 seconds. After it beeps, release the button and it will bring up a 4 digit code at the top of the screen. This is your Root Code. Note: Your root code is NOT 1111. It is the next set of four numbers displayed on the screen.
  • Enter this code into the note section during checkout, as well as the type of vehicle that the tuner is CURRENTLY LOCKED TO (in other words, the type of vehicle that is listed in the Show Settings screen - see image 2). 
  • That's it for now - Further instructions to complete the process will be emailed with your unlock code.

Vehicle Applications:

  • Dodge Ram Cummins Diesel 6.7L 2007-2012
  • Ford Super Duty Powerstroke Diesel 6.4L 2008-2010
  • Ford Super Duty Powerstroke Diesel 6.7L 2011-2015
  • Chevy / GMC Duramax Diesel 6.6L LMM 2007-2010
  • Chevy /GMC Duramax Diesel 6.6L LML 2007-2014
Sku: VINUnlock
Vendor: H&S Performance
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Q: My order shipping transit time via Ground Shipping shows 3 Days. Why did I not receive my order in that time frame?
A: Ground shipping transit time is not a guaranteed delivery. This is based on items shipped from our current location with best time forecasted by the shipping company. Some items may ship from one our many warehouses across the US and can take longer to arrive to your shipping destination. Please use any of the faster methods to ensure your item arrives on time if you have any concerns about the delivery date.

Q: My order shipping method says UPS, but you sent me a FedEx tracking number. Am I getting someone else's order?
A: Here at Dfuser we use UPS Ground OR equivalent if you picked ground. Some orders may get shipped via Priority Mail if we determine that you will get your package sooner via that method. If you order something and want 1st, 2nd, or 3rd day shipping we reserve the right to use the carrier of our choice if we determine your package will get there in the same time period.

Q: My receipt says I was charged for 20lbs of shipping and the UPS tracking number only indicates that a 9lb package was shipped. Why did you charge me for a 20lb package?
A: Some items are larger than others and we need to enter DIMENSIONAL weight for shipping cost accuracy, especially for larger items that need to ship with express shipping. Carriers such as UPS & FedEx charge by dimensions, rather than weight.

Q: I received my item and upon opening it, the item is damaged! What do I do now?
A: First, please DO NOT install the product. Retain all packaging material, the damaged item, and anything else that came with the product. Call us right away so we can start a damaged shipment claim.

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Return Policy

Chargebacks will be turned over to a collections agency. This does affect your credit rating.

  1. All returns/exchanges must be notified to and authorized by the sales representative within 7 days of delivery. No returns are permitted without an RMA number and authorization by us, otherwise all returns will not be accepted and delivery will be refused.
  2. No returns will be accepted if the product has been opened from original packaging or has been used. No returns will be accepted after 14 days of receipt. ALL returns will be subject to a service charge of 25% restocking fee. Special order and/or custom items are not returnable and/or are subject to 35% restocking fee under our discretion. Original shipping costs to the customer and return shipping costs are non-refundable.
  3. American Express Credit card users will be charged an additional 5% fee if item is returned for a refund or order cancelled after payment.
  4. All special orders and non-stock item returns are not refundable.
  5. All returns must be accompanied by order ID number or RMA number.
  6. Parts must be in new, re-sellable condition, and in their original packing. NO PAINTED OR OTHERWISE ALTERED PARTS WILL BE ACCEPTED OR CREDITED.
  7. REFUSED SHIPMENTS: Any customer who refused delivery of an order will be required to pay the original shipping charges, the additional return freight charges, and a 25% restocking fee or 35% on special order items. These charges must be paid in full before any future orders will be shipped.
  8. Dfuser reserves the right to reject returns on non-defective products. Returns will be handled on a case by case basis.
  9. Items shipped by special delivery or truck freight are not subject to returns. NO EXCEPTIONS WILL BE MADE. If item is damaged it must be signed for as Damaged upon delivery otherwise it is not eligible for exchange.
  10. Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, physically write "damaged" on the delivery bill and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Call us within 24 hours to file a claim request. Failure to comply with this policy may result in a denial for damage claim.
  11. Performance chips are not returnable if used or removed from packaging.

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Warranty

All product warranties if any implied have been done so at the discretion of the manufacturer. If you need warranty assistance on any product you've purchased, please contact the manufacturer directly.

Products manufactured by Dfuser carry a 1-Year warranty against defects in materials and craftsmanship. The Warranty is Limited to one (1) year from the date of sale and limited solely to the parts contained within the product's kit. All products that are in question of Warranty must be returned shipping prepaid to Dfuser and must be accompanied by a dated proof of purchase receipt. Warranty is limited to the original purchaser.

Under no circumstances shall Dfuser.com, LLC be liable for any labor charged or travel time incurred in diagnosis for defects, removal, or reinstallation of this product, or any other contingent expenses.

Send us a message: sales@dfuser.com

Give us a call: 512-635-8824

Stop by: 13701 Ranch Road 2338

Georgetown, TX 78633

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